New Client Referrals
Greetings, welcome to The Bright Idea Group, my name is Rob Lamb, and I am your sales coach.
Today, I want to chat with you about getting referrals from new clients.
Many of us know referrals are one of the best ways to build your business. Getting a referral from a client is one of the greatest feelings you can get as a salesperson or business owner. What do you do to get more referrals?
In my experience, it is extremely important to lay a great foundation with your new customer and build a great relationship before the door could be opened for referrals. You do this by serving your client well! Then, ask!
Ask the client if you have served them well. Next, ask for the referral! I know it sounds easy when I say it, but it truly is – once you practice it. Just like anything else in sales, you should hone how you ask for the referral so it does not come out awkward.
So, you have asked and gotten a referral, now what?
Be sure to Thank the client who referred you! You should reach out to the referral right away! How you approach the referral is important. You do not want to be off putting or damage the relationship your new client has with your new referral! Again, practice your approach.
Not comfortable directly asking?
If you are not comfortable asking directly for the referral, what can you do? You might want to send a postcard to the client asking for the referral. There are good strategies for what to put on the postcard. You will want to get the attention of the client and call them into action and make the referral!
Well, that is a little on getting referrals!
I hope this has been helpful for you today. If you liked this BRIGHT IDEA and would like help honing your sales and relationship building skills to increase your sales, you can reach me directly. My phone is 602-842-2333 or you can email me, firstname.lastname@example.org.
Be your best today, and HAPPY SELLING!